Do you ship Australia-wide?

Yes. We ship our handmade homewares across Australia. We offer free standard shipping on orders over $80 to NSW, VIC, QLD and the ACT. For SA, WA, NT, TAS and remote postcodes, a separate freight quote may apply due to distance and weight.

How long does shipping take?

Most orders arrive within 2–5 business days for metro areas, 5–10 business days for regional areas and up to 14 days or more for remote locations. Tracking details are provided once your order leaves our Tuggerah, NSW warehouse.

Are shipping costs included for heavy stone items?

Yes. Our pricing includes standard shipping for eligible postcodes, including heavy stone basins, tables and firepits. If your address falls outside our free shipping zones, we will contact you with a freight quote before dispatch.

Are all Wild Fig products handmade?

Yes. Every Wild Fig Home piece is handmade using natural materials such as marble, onyx, terracotta, reclaimed teak and Capiz shell. All designs are created in Australia and crafted by artisanal workshops.

Will my stone piece look exactly like the photo?

Each stone piece is unique. Natural variations in veining, colour and texture are expected and are part of the authenticity and beauty of natural stone craftsmanship.

How do I care for marble and onyx homewares?

Wipe marble and onyx with a soft damp cloth and mild soap. Avoid acidic cleaners such as vinegar, citrus and bleach, and dry spills promptly. Stone may be sealed occasionally for additional protection. See our full Care Instructions page for more information.

What if my order arrives damaged?

If an item arrives damaged, contact us within 48 hours of delivery with photos of the product and packaging. We will replace, refund or credit the item promptly according to our Returns and Exchanges policy.

Do you accept change-of-mind returns?

Yes. We accept change-of-mind returns on full-priced items within 14 days of delivery, provided the item is unused and in its original packaging. Return shipping is at the customer's expense due to the fragile nature of our homewares.

Do you offer custom stone basins, tables or lamps?

Yes. We offer custom design options for stone basins, tables, lamps and select terracotta and timber pieces. Customers can submit measurements, drawings or inspiration images through our Custom Design Enquiry form.

Do you offer trade pricing for designers and stores?

Yes. We offer trade pricing for interior designers, stylists, architects and retailers. Contact us with your ABN and project details to receive our trade pricing information.

FAQ – WILD FIG HOME

Frequently asked questions

Yes. We offer free shipping on orders over $80 to most of NSW, VIC, QLD and the ACT.

WA, NT, TAS, SA and some remote or rural areas may require a separate freight quote due to distance and weight. If your postcode isn’t covered at checkout, please contact us and we’ll send a shipping estimate.

Orders are dispatched from our Central Coast, NSW warehouse.

• Metro areas: usually 2–5 business days

• Regional: 5–10 business days

• Remote: 10–14+ business days

You’ll receive tracking details as soon as your Wild Fig Home order is on its way.

Yes. For eligible postcodes in NSW, VIC, QLD and the ACT, shipping is included in the price, even for heavier pieces like stone basins, side tables, firepits and large pots.

For WA, NT, TAS, SA and remote areas, large or heavy items may need a custom freight quote before you checkout.

Yes. Every Wild Fig piece is individually handcrafted in small workshops using natural materials — stone, onyx, reclaimed teak, terracotta and Capiz shell.

Because each item is made by hand, slight variations in tone, grain, texture and finish are normal and are part of the beauty of owning one-of-a-kind homewares.

• Wipe stone and onyx with a soft cloth and mild soap; avoid harsh or acidic cleaners.

• For reclaimed teak, dust regularly and nourish occasionally with a natural timber oil.

• Avoid leaving pieces sitting in water or in harsh, direct sunlight for long periods.

For full details, see our Care Instructions page in the footer.

We work with natural, solid materials, so no two pieces are ever identical. Veining in stone, knots in reclaimed teak, colour wash on terracotta and shell patterning will all vary.

These natural markings are not faults — they’re what give your Wild Fig piece its character and make it uniquely yours.

Yes. We partner with interior designers, stylists and retail stores across Australia.

To apply for a trade or wholesale account, visit our Wholesale page in the main menu, submit your details and we’ll be in touch with access to pricing and our latest stone, wood and terracotta collections.

We want you to love your Wild Fig piece. If something arrives damaged or not as described, please email us with photos within 48 hours of delivery so we can help.

For change-of-mind returns, we offer store credit on selected items within 14 days of receiving your order, provided the item is unused, in original condition and securely repackaged.

Full details, including exclusions for custom and sale items, are on our Returns Policy page.

Many of our pieces are made in small batches, so they can sell out quickly. Where pre-orders are available, you’ll see a note on the product page with an estimated dispatch date.

If a piece you love is sold out and pre-order isn’t shown, contact us and we’ll let you know when it’s likely to be back in stock or suggest a similar style.